Welcome to glosscubbyset. This digital platform, located at www.glosscubbyset.com (referred to as the “Site”), is owned and operated by glosscubbyset. Throughout this document, the terms “we”, “us”, and “our” refer exclusively to our brand entity.
By accessing our Site and purchasing items from our collection, you engage in our service and agree to be bound by the following Terms of Service. These terms apply to all users of the Site, including without limitation customers residing within the European region.
- Corporate Identity and Jurisdiction
Our commercial operations are governed by, and construed in accordance with, the laws of Denmark. All formal inquiries regarding these terms should be directed to our registered operational premises:
- Brand Entity: glosscubbyset
- Registered Address: Amerika Plads 20, 1. 3, 2100 København Ø, Denmark
- Email Support: acrylic@glosscubbyset.com
- Telephone Support: +45 22526274
- Shipping, Distribution, and Delivery Framework
We provide structured logistical fulfillment for our items across the European sector, cooperating with trusted premium couriers including DHL Priority, FedEx Priority, and UPS Priority.
- Fulfillment Duration: Under normal operational circumstances, total transit and distribution require an estimated 5 to 12 working days following the processing and release of the order.
- Logistical Tracking Updates: To maintain full operational transparency, automated tracking notifications are sent directly to the email address provided during checkout. These updates are dispatched at key operational milestones, including initial dispatch, arrival at primary sorting facilities, and final local distribution.
- Delays and Non-Delivery Resolution: In the event that a shipment exceeds our standard distribution timeframe, our team will initiate a formal trace investigation with the respective carrier. Based upon the verification and definitive outcome of the carrier’s investigation, we will issue a complete financial reimbursement or arrange an expedited replacement shipment.
- Transfer of Risk and Ownership
In strict accordance with the European Consumer Rights Directive, the statutory risk of loss, depletion, or damage to commercial items remains entirely with our brand during transit.
- The legal risk and physical ownership of the items transfer to the consumer only upon the physical receipt and acquisition of the goods by the consumer, or a designated third party, at the specified delivery destination. Risk does not transfer at the point of handover to the courier.
- Statutory Cancellation Rights (14-Day Right of Withdrawal)
Pursuant to European consumer protection legislation, customers residing within the European Union possess a statutory 14-day Right of Withdrawal:
- You have the legal entitlement to cancel your purchase agreement without providing justification within fourteen (14) calendar days from the date on which you, or your designated third party, acquire physical possession of the items.
- To exercise this right, you must inform our internal team of your decision via a clear, written declaration submitted to acrylic@glosscubbyset.com prior to the expiry of the 14-day cancellation period.
- Damaged, Defective, or Incorrect Goods
We hold full accountability for the physical condition of our items upon arrival. If an item is received with verifiable material faults, defects, or transport damage:
- Notification: You must contact our customer support via email (acrylic@glosscubbyset.com) detailing the condition of the received item.
- Evidence Framework: To simplify the resolution pathway, customers are requested to provide clear photographic evidence demonstrating the damaged or defective state of the item.
- Resolution: Upon administrative verification and approval of the provided photographic evidence, we will process a complete financial reimbursement or arrange a replacement dispatch. No physical return of the damaged item is required, thereby avoiding unnecessary logistical burdens for our clients.
- Modifications to Prices and Services
Prices for our items are subject to change without prior notice. We reserve the right at any time to modify or discontinue any part of our commercial offerings or content displayed on the Site without liability to any user or third party. - Intellectual Property
All content, visual materials, textual data, and digital assets published on this Site are the exclusive property of glosscubbyset or utilized under legitimate public domain provisions. Any unauthorized commercial reuse, distribution, or reproduction of these assets is strictly prohibited under European copyright frameworks.